AgMitra

Delete your account

You can delete your AgMitra account and your data at any time, from the app or by writing to us.

In the AgMitra app

  1. Open the AgMitra app and sign in.
  2. Go to the Profile tab.
  3. Scroll to the bottom and tap Delete account.
  4. Enter your password and tap Delete for good.

Your account is deleted straight away and you are signed out on every phone. Your Agri Social reels, comments and messages are removed within a few minutes.

Without the app

If you can't use the app, email privacy@agmitra.com from the email address you sign in with, and ask us to delete your account. We confirm it is your account, then delete it within 30 days and tell you when it is done.

What is deleted

  • Your name, email address, phone number and password.
  • ID details (Aadhaar, PAN, ID numbers), GSTIN, business name and addresses in your farmer, landowner, investor, vendor or other profiles.
  • Your Crop Doctor questions and the photos you sent.
  • Agri Social: your reels and videos, comments, likes, saves, follows, live videos, and the text, photos and voice notes of chat messages you sent.
  • Your comments on crop tutorials.
  • The notification links to your phones, and your land, product and crop listings (taken down).

What is kept, and why

  • Records of finished crop projects, leases, investments, input orders and crop sales are kept without your name or contact details. The other people in them, and our accounts, still need them, and the law requires us to keep financial records for at least 7 years.
  • Crop photos you agreed to share for training Crop Doctor are kept without your name.

Before you can delete

If you still have business in progress (a crop project that is running, an active lease, money in a crop that isn't finished, or an order not yet delivered and paid), the app tells you what to finish first, so nobody is left with an open deal. For help, write to contact@agmitra.com.

Read more about how we handle your data in our Privacy Policy.